Did you just discover your garage door won’t close after opening? We receive many frantic phone calls from customers who have found themselves in this scenario. This issue could be a result of many things, most of which can be fixed easily. Let’s explore the the most common issues and what can be done to fix each.
What to Check
Check Garage Door Sensors
The most obvious and easy-to-fix issues would be blocked or covered sensors. Occasionally there is an object blocking the line of sight between both sensors that may not immediately be clear.
Verify nothing is blocking either garage door sensor including dirt or spider webs on either lens. As a reminder, the older the lens, the more sensitive they tend to be.
Once you verify the sensors are clear, move to the next section.
Check Remote and Interior Opener
Check to ensure both the remote and fixed interior opener do not work. Occasionally the issue may be with just one of the openers so it’s important to verify both are not working. If you find the interior opener (fixed to the inside of the garage) works, but the remote is not working, we have a link here where we discuss how to reset the remote or how to get a replacement. If the remote works, but the interior opener does not, the issue is likely due to the wiring to and from the motor which will require professional maintenance. Give us a call to schedule an appointment!
Check Power to Garage Door Motor
The last thing to check would be whether or not the motor is receiving power. Usually, the easiest way to determine whether or not the motor has power is whether or not you see light inside the motor or see the exterior light under the motor.
Occasionally after a tripped breaker, power outage, etc., the motor may just need a simple reset. On the back of the overhead motor, there should be a button you can hold to reset the motor. Should the motor be receiving adequate power and you verify the sensors and both the remote/interior openers both work and reset the motor, this should have your door working. If you find everything appears to be working and have power or determine the motor is not receiving adequate power, give us a call and we can come out and get it working as it’s likely a wiring issue.
We’re Here to Help
Experiencing a non-responsive garage door can be extremely frustrating, but by checking the sensors, openers, and motor and trying each of our tips to fix each, you may be able to get it working again. As mentioned, we can come out and assist if needed, but we do hope with these DIY tips, you can get it functioning properly. If we do need to come out, there should be a release arm running parallel to the ceiling of your garage that will allow you to manually open and close until we make it out there.