Did your garage door remote suddenly quit working? Does your remote require multiple presses for it to work? Either of these occurrences may seem sudden, but just like all other equipment, your remote has a set lifespan. Let’s explore a few issues and how you can fix each of them so you can get back to having a garage door that’s working.

Dead Batteries in Garage Door Remote

We’ll start with the most obvious issue which accounts for 75% of the calls we get regarding unresponsive clickers. Whether you didn’t realize your remote takes batteries or you didn’t consider a dead battery, a simple replacement battery solves most issues. Most remotes require a mini 22/23 12v battery, while others may require a coin battery. Remove the back or cover of your remote, match the battery type, and replace it. If the batteries are replaced and it’s still not working, move to the next section. 

dead battery from a garage door remote Duracell
dead coin battery in garage door remote

Connection Issue

The next issue may be the result of a connection issue. Whether you recently experienced a power outage or your remote is simply no longer receiving a signal, the fix may be a simple reprogramming. To find instructions on how to reprogram a simple Google search including the brand/model / “remote reprogramming”. For example Google: “Genie 2025 Reprogramming” and you should be able to effectively reprogram if this is the issue. 

connection issues with a garage door remote

Loose Components in Garage Door Remote

Recently we assisted a local resident over their phone with their unresponsive remote and it turns out a couple of components were loose which could be fixed easily. The issue we diagnosed was the brackets holding the battery were bent and not drawing any power. To determine if the brackets are the issue, ensure the battery(ies) are fresh and carefully bend the brackets to ensure they are tight around the battery and do not move when you move the remote. 

Faulty Garage Door Remote

Hopefully, you were experiencing one of the above issues and your remote is now functioning properly. If you’re still unsuccessful with getting the remote to work, you likely need to replace your remote. The motherboard inside could be expired, the wire inside could be disconnected, etc. 

Dismantling your remote is not feasible for most people due to the fragile plastic and interior components where a simple replacement is the easiest solution. Similar to finding reprogramming instructions, we’ll follow a similar Google search of brand/model/remote replacement – “Genie 2025 Remote Replacement”. If your exact remote is discontinued, a universal remote will work, just make sure it’s compatible with your model. 

At the End of the Day

We hope you were able to diagnose the issue and get your remote working again. If your garage STILL won’t open with your remote after trying each of the above fixes, give us a call and we can come out and get it working again! 

Having other issues? Look at our other resources for potential help